Answers, troubleshooting, and direct support for Virginia Family Law Toolkit on iPhone, iPad, Mac, and Windows.
Email SupportTypical response: 1-2 business days
Email support@vfltoolkit.com for support, bug reports, subscription questions, or accessibility help.
VFL Toolkit runs on iPhone, iPad, and Mac with iOS 26, iPadOS 26, or macOS 26 or later — and natively on Windows, with the same feature set on every platform.
Privacy Policy and Terms of Use are mirrored word-for-word with the app screens.
Every integration below is off until you turn it on, runs on an account you own, and can be disconnected at any time without touching your matters. None of them is required — the app is complete without a single one connected. Set up only the ones that solve a problem you actually have.
Without a key, the app opens the Dropbox Sign website instead so you can send by hand. Please review the signer list and the document itself before sending — e-signature requests are legally binding.
Grant calendar access when the app asks, and deadlines and hearings write to your calendar with reminders. If you'd rather not connect it, every deadline set still exports as a universal .ics file that Google Calendar, Outlook, or anything else will import.
Matter data is stored locally on your device by default. If you connect your own Dropbox, eligible data syncs two-way through your Dropbox account — your files stay in your Dropbox, not in a developer-operated matter database, and your Dropbox sign-in token is kept only in your device's Keychain.
No. The app does not include third-party analytics, crash-reporting, tracking, or advertising SDKs. We may receive limited Apple-provided subscription, entitlement, crash, or diagnostic information only when made available through Apple's platform services or when you choose to send information for support.
The Hosted Intake Service is optional and zero-knowledge. You can send a secure link instead of an encrypted intake file; the server stores only account email, public key, password-wrapped private key, and encrypted submissions. It never receives your password or readable client data, and lost passwords cannot be recovered.
Seven, and every one of them is optional and off until you connect it: Dropbox sync, Dropbox firm sharing, Dropbox Sign e-signature, LawPay (AffiniPay) payment processing, Apple Calendar, the Hosted Intake Service, and Print & Mail for posting a Guardian ad Litem questionnaire on paper. Each runs on an account you own and control — there is no developer-operated server holding your matters in the middle. The app is fully functional with none of them turned on.
VFL Toolkit does not directly integrate with Clio, Google Drive, Gmail, Outlook, Microsoft Calendar, OneDrive, or Smokeball.
No. VFL Toolkit is local-first and complete on its own: calculators, deadlines, matters, documents, drafting, and trial preparation all work with nothing connected. Every integration exists to remove a specific piece of manual work — retyping across devices, chasing a signature, chasing a payment, chasing a parent who will not answer a link — and each one is worth turning on only when you have that problem.
Print & Mail posts the Guardian ad Litem Parent / Legal Guardian Intake Questionnaire on paper, through your own account with the mail provider Lob, without leaving the matter. It exists for the parent who will not, or cannot, answer a secure link — common enough in dependency and custody work that the questionnaire otherwise simply goes unanswered.
The address is read from the party's record and shown to you for confirmation before anything is sent; nothing is mailed on a guess. When a parent is represented, you can direct the letter to counsel of record instead. Every mailing is recorded on the matter with the rendered proof attached, which is what you want in hand if a court later asks whether the parent was actually reached.
GAL Toolkit is $19.99/month or $191.99/year. VFL Toolkit Complete is $49.99/month or $479.99/year. Each plan includes Apple's 7-day introductory trial when eligible, and annual plans are about 20% less than monthly.
On Apple devices, subscriptions are managed by Apple. On iPhone or iPad, open Settings, tap your name, then Subscriptions. On Mac, open the App Store account subscription screen. On Windows, manage the subscription through the store where you installed the app. Deleting the app or wiping local data does not cancel a subscription.
No. VFL Toolkit is a professional productivity and drafting-support tool for Virginia-licensed attorneys and authorized legal staff. Attorneys remain responsible for reviewing calculations, deadlines, documents, filings, and legal conclusions before use.
GAL Toolkit covers court-appointed Guardian ad Litem work: the full GAL workspace for every appointment type, DC-40 rate-aware time tracking, DC-540 certification, the GAL letter suite, encrypted questionnaires, the GAL Report Builder, matters, attorney resources, and optional Dropbox sync.
VFL Toolkit Complete includes everything in the app: all 18 calculators and worksheets, pretrial motions and deadline templates, equitable distribution, document generation, trial preparation and Daily Practice, billing, time, and trust accounting — plus the entire GAL workspace and the ability to add firm team seats. You can move between plans in the same subscription group at any time.
Each plan includes a 7-day introductory trial when you are eligible under the store's rules (generally, the first time you subscribe). If your subscription later lapses, your data stays safely on your device — nothing is deleted. The app simply limits you to the Security, Support, and Settings areas until you resubscribe, at which point everything picks up where you left off.
Yes. On the Complete plan, the managing attorney can add up to five additional attorney seats ($49.99/month or $479.99/year each) and up to five paralegal or legal-assistant seats ($24.99/month or $239.99/year each), billed to the managing attorney. Teammates join from an invite link or code, work the firm's shared clients, matters, time, and billing from their own devices, and are never billed separately. Sharing runs entirely through the firm's own Dropbox — there is no developer server in the middle.
Yes. The Windows app carries the same feature set as the Apple apps, and Dropbox two-way sync keeps every device current. An attorney on a Mac and a paralegal on Windows can work the same clients, matters, documents, time, and billing side by side. Subscriptions are purchased per platform — through Apple on Apple devices and through the Windows distribution channel on Windows.
No. VFL Toolkit is fully functional as a local, on-device app. A Dropbox account is only needed for the optional features that are built on it: two-way matter sync across your devices, firm sharing with your team, and Dropbox Sign e-signature.
Yes. The app is local-first, so calculators, deadlines, matters, documents, drafting, and trial preparation all work without a connection — including on-device AI features, which run entirely on your hardware. Only the connected features (Dropbox sync and firm sharing, hosted intake links, LawPay payment links, and Dropbox Sign) need to be online.
Two options. If you use Dropbox sync, sign in to the same Dropbox on the new device and your synced matters come down automatically. Otherwise, use the app's built-in backup and restore: export a backup from Settings on the old device and import it on the new one.
Child support uses the current Virginia guidelines schedule under Va. Code Ann. § 20-108.2, including the 2025 schedule effective July 1, 2025, and spousal support follows Va. Code Ann. § 16.1-278.17:1. Statutory updates are delivered through app updates. Remember that guideline results are presumptive amounts subject to the deviation factors in Va. Code Ann. § 20-108.1 — the attorney remains responsible for the final figures.
VFL Toolkit connects to Dropbox Sign. Generate or attach a document on a matter, choose signers (drawn from the matter's parties), and send it for legally binding e-signature. The app tracks signing status and pulls the executed copy back into the matter's documents when everyone has signed. Your client signs in an ordinary browser — there is no account to create and no app to install.
Representation agreements have their own path. Once you generate one, Send for Signature sits on the agreement card in the matter, and in the drafts tray for agreements built before a matter existed — so you can quote a prospective client and send the agreement the same day they call, without opening a file for someone who may never sign. When the signed copy returns it files itself and the agreement's status moves to Signed on its own.
Yes. A representation agreement can be drafted for a prospective client who has no matter and no client record — type their name and contact details straight into the draft. It waits in the Agreement Drafts tray on the Dashboard, and can be sent for signature from there. If they sign and become a client, file the draft to a matter; if they don't, delete it, and nothing was ever added to your case list.
Nothing breaks. Both features are inert without a key. Dropbox Sign falls back to opening the Dropbox Sign website so you can send the document there by hand; Print & Mail simply does nothing and points you at its Settings page. Keys are stored only in your device's Keychain, and both services bill your own account — the app ships no credentials of its own.
No. Payment requests are sent as secure LawPay (AffiniPay) links, and clients pay by card or eCheck on LawPay's own pages. Card and bank details never touch VFL Toolkit or any developer system. Completed payments post to the correct trust or operating ledger on the matter.
Yes. Alongside the 15 prebuilt court-specific templates, the custom template builder lets you enter any court's scheduling-order deadlines once — each rule counts back from the trial date with automatic weekend and Virginia court-holiday adjustment — and then reuse that template on every future matter in that court.
Billing is handled by the platform store, not by us. For purchases on Apple devices, request a refund from Apple at reportaproblem.apple.com. For purchases on Windows, use the refund process of the store where you bought the subscription.
Because the Hosted Intake Service is zero-knowledge, the server never receives your password — it holds only your password-wrapped private key. That means a lost password cannot be reset or recovered by anyone, including us. Encrypted submissions protected by that password become permanently unreadable, so store the password in a manager you trust.
Calculation looks wrong: double-check income period, number of children, custody days, health insurance, child-care costs, and whether a spousal support amount should be calculated first.
Dropbox sync is delayed: confirm Dropbox is connected in VFL Toolkit Settings and both devices are online. First sync can take a few minutes for larger matter/document libraries.
Dropbox or LawPay fails: reconnect the integration in Settings and confirm your account is active. VFL Toolkit stores secrets in Keychain and does not receive your Dropbox password or client payment details.
Send for Signature isn't doing anything in the app: you likely have Dropbox connected for file sync but no Dropbox Sign API key — they are separate Dropbox products. Add the key under Settings → Dropbox, in the Dropbox Sign section. Without it the app falls back to opening the Dropbox Sign website.
Print & Mail options are greyed out or absent: no Lob API key is entered. Add it under Settings → Print & Mail. If a mailing was accepted but the proof hasn't appeared yet, the record on the matter is written before the receipt is fetched, so the mailing is real either way — reopen the matter shortly and the proof will file itself.
An online intake hasn't arrived: the app checks periodically rather than instantly. Force a check from the actions menu on the Dashboard, Clients, or Matters, or from File → Check for New Intake Responses on Mac. Confirm the client actually submitted the form rather than only opening the link.
PDF or DOCX export fails: check device storage and required matter fields, then retry. If the problem persists, email support with the device, OS version, app version, and the workflow you were using.